Enjoy the Freedom and Efficiency of Voice Over IP
Voice over Internet Protocol or VoIP transmits voice communication via the internet. VoIP is a smart financial choice for the quickly growing business with multiple (and/or growing) locations. Besides offering a cost savings, the cloud-based system helps to streamline and connect telecommunications with a number of advantages.
Why make the switch from on-premises PBX to a Cloud-based system?
Scalable. Voice over IP is a true pay-as-you-grow solution that eliminates the huge up-front capital expenditures.
Mobile. Employees can access information at the office, home, a customer site or while traveling.
Customizable. A web portal allows easy additions, edits, etc. to calling features.
Business Continuity. Cloud-based programs offer resiliency and redundancy in case of disaster.
Call Recording. Keep a digital record of every conversation.
Call Center Functionality. Manage skilled-based call routing, real-time monitoring or connection to remote agents who control call volumes and make vital decisions about queuing and overflow call treatment from one central location.
“Your technicians were knowledgeable and thorough as usual. Because of the high level of service and very reasonable prices, I most certainly will keep bringing our computers to you for any repair. I appreciate dealing with companies with high ethics and expertise like Helping Hand.”
Bill Schlunz
Special Features:
- Voicemail to Email
- Hunt Groups
- Auto Attendant
- Simultaneous Ring
- Sequential Ring
- Call Forwarding
- Busy Lamp Field
- Call Pull
- Shared Call Appearance
- Conference Calling
- Dial by Name Directory
- Mobile and Desktop Apps
Our telecommunication partners offer the fastest, most reliable programs on the market to manage our voice over IP services in St Charles, IL.
Cloud IP PBX
Cloud IP PBX offers customers the features of premise-based PBX without the huge capital expense.
SD-WAN
SD-WAN (Software Defined Wide Area Network) offers seamless bandwidth optimization for today’s distributed enterprise.
SD-WAN is application aware and dynamically routes critical applications over a combination of private and public access types to reach multiple locations.
Network policies and configurations are hosted on edge devices and controlled from a centralized orchestrator, giving the enterprise access and visibility to the entire network.
SIP Trunking
SIP (Session Initiation Protocol) uses a single network connection to optimize network performance. The technology can assist in providing business resiliency for disaster recovery, right-sizing and cost savings.
If you think VOIP may be right for your enterprise, contact us to discuss our voice over IP services today.