Voice Over IP | St Charles, IL


Enjoy the Freedom and Efficiency of Voice Over IP

Voice Over IP

Voice over Internet Protocol or VoIP transmits voice communication via the internet. VoIP is a smart financial choice for the quickly growing business with multiple (and/or growing) locations. Besides offering a cost savings, the cloud-based system helps to streamline and connect telecommunications with a number of advantages.

Why make the switch from on-premises PBX to a Cloud-based system?

Scalable. Voice over IP is a true pay-as-you-grow solution that eliminates the huge up-front capital expenditures.

Mobile. Employees can access information at the office, home, a customer site or while traveling.

Customizable. A web portal allows easy additions, edits, etc. to calling features.

Business Continuity. Cloud-based programs offer resiliency and redundancy in case of disaster.

Call Recording. Keep a digital record of every conversation.

Call Center Functionality. Manage skilled-based call routing, real-time monitoring or connection to remote agents who control call volumes and make vital decisions about queuing and overflow call treatment from one central location.

“Your technicians were knowledgeable and thorough as usual. Because of the high level of service and very reasonable prices, I most certainly will keep bringing our computers to you for any repair. I appreciate dealing with companies with high ethics and expertise like Helping Hand.”

Bill Schlunz

Voice Over IP Services