Having an effective communication solution is essential for the growth and success of your business. That’s why at Helping Hand IT Services, we offer phone systems using Voice over IP in St. Charles, IL. VoIP systems work by transmitting your calls through the internet. By installing a VoIP system in your business, you will be able to easily provide phone services to all of your employees.
Plus, as a cloud-based solution, our Voice over IP services provide you with extra security allowing you to keep your conversations private with your clients and customers. Additionally, VoIP solutions can be easily scaled up or down as needed allowing you to expand your communication needs as your business grows. Contact us to discover the advantages of a cloud-based VoIP system or to discuss our other IT services.
Scalable. Voice over IP is a true pay-as-you-grow solution that eliminates the huge up-front capital expenditures.
Mobile. Employees can access information at the office, home, a customer site or while traveling.
Customizable. A web portal allows easy additions, edits, etc. to calling features.
Business Continuity. Cloud-based programs offer resiliency and redundancy in case of disaster.
Call Recording. Keep a digital record of every conversation.
Call Center Functionality. Manage skilled-based call routing, real-time monitoring or connection to remote agents who control call volumes and make vital decisions about queuing and overflow call treatment from one central location.
“Your technicians were knowledgeable and thorough as usual. Because of the high level of service and very reasonable prices, I most certainly will keep bringing our computers to you for any repair. I appreciate dealing with companies with high ethics and expertise like Helping Hand.”
Our telecommunication partners offer the fastest, most reliable programs on the market to manage our voice over IP services in St Charles, IL.
Cloud IP PBX offers customers the features of premise-based PBX without the huge capital expense.
SD-WAN (Software Defined Wide Area Network) offers seamless bandwidth optimization for today’s distributed enterprise.
SD-WAN is application aware and dynamically routes critical applications over a combination of private and public access types to reach multiple locations.
Network policies and configurations are hosted on edge devices and controlled from a centralized orchestrator, giving the enterprise access and visibility to the entire network.
SIP (Session Initiation Protocol) uses a single network connection to optimize network performance. The technology can assist in providing business resiliency for disaster recovery, right-sizing and cost savings.
If you think VOIP may be right for your enterprise, contact us to discuss our voice over IP services today.