for St. Charles, IL
Install of Jims Man Cave
Apex - St. Charles, IL
John did a great job. Still need printer and black plate but he did a great job and all working really well. He is pleasant and courteous. John is very good in the field.
Danielle - St. Charles, IL
YOUR TO DO LIST Actions Required Need to find a new IT Company for my Business My Computer needs a Tune-up Assistance with Remote access Time for a New Computer My Virus Protection needs Updating My Office Product not working How do I setup Office 365 My printer or scanner is not working Call Today: 630-940-1718 Submit a Support Ticket: Support@HelpingHand-IT.com
Solidworks update install PC Optimizing
PDF reader fix
Veeam backup now resolved
Fixing OpenVPN issue for client.
Ethernet cable termination
Assisting client with Firefox tab recovery.
Windows 10 upgrade
Met up with a potential client this afternoon. Took a tour of our office, introduced our Amazing Team. Developing a strategy to reduce his costs and improve his IT experience.
Fixed an issue with Office365 not activating properly. Installed monitoring agent and remote tools for active monitoring of laptop. Ran cleanup of laptop.
Visiting here tonight with another amazing care client. Learning about their challenges and coming up with solutions
Fixing Quickbooks issue with multi-user access.
Office 365 Email setup
Had a client review. Discovered areas where we could help to upgrade and protect the network. This included replacing 2 old computers and adding Malware Protection to the computers which is all in the process of getting done.
Ethernet cable termination and testing.
Provided Cyber Security Training for the entire Staff. Talked about firewall protection, anti-virus and anti-malware protection and what infected emails could look like.
Traveled to client's office to dust out their server and deliver a new computer for one of their employee's.
Client evaluation for upgrading software and upgrading computers from Windows 7 to Windows 10.
Solidworks Upgrade 2019 was a success
Resolved issue with NAS device losing its network configuration.
Secured Firewall installation as part of our client review and Cyber Security Assessment!
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