The Company

We Keep IT Moving Forward!

Nestled in the Fox Valley just outside of Chicago, Helping Hand serves a broad range of clients with a diverse array of technology requirements.

We believe it is our passion to make a difference for our clients—to be a true “helping hand” –that sets us apart from other IT firms.

Our Team believes in building relationships with strong collaboration between your company and ours.

We keep your business connected, with flawless IT that provides all you need to operate successfully.

Working with Helping Hand IT means a partnership where actions convey integrity, loyalty and excellence.

Our Vision

To bring confidence and IT support to small businesses doing big things to positively influence the world.

Our Mission

We help small businesses thrive with technology, freeing people to run their companies with confidence and maximum uptime. We serve clients like they’re our family, with experience, a can-do culture and fierce commitment that enables us to champion the people we serve.

Our Virtual Handshake

We believe in bringing a thoughtful, methodical approach to IT that makes sense for your team, vision and budget. YOU’RE FAMILY. A small business doesn’t need takers. They need givers – people who are willing to protect your dream with consistent, can-do IT support. People who are there when you need them. We call it the Helping Hand IT family. RELATIOSHIP BUILDS OPPORTUNITY and together, anything is possible.

Our Process – We Ask. Then Listen.

First slide

Why are we here?

This is one of our first questions to you. Our first meeting is to discover what you need and discuss how we can work together. We explore your pain points. Maybe something needs fixing right now. Or maybe you are plagued by cybersecurity issues, slow internet or lackluster software. Maybe you need protection for what’s coming down the road. Whatever your concern, we ask the right questions and listen.

First slide

What if?

We will return to you with a Helping Hand vision of how we can benefit your company. We’ll explain our rationale, expected outcomes and timeline towards the next step in the project. Our solutions will feature carefully vetted products that we have observed as proven winners in your industry. We’ll probably also have some “what ifs” for you, to make sure you’ve considered all angles of your challenges.

First slide

How will we do it?

Our team will develop solutions for your organization by using a comprehensive suite of assessment tools. These tools will allow us to craft solutions tailor made to your IT environment and allow us to implement them within your budget and timeframe.

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Is there anything else we can do for you today?

Our support professionals always end each call with a simple question, “Is there anything else we can do for you today?” We are not only invested in your IT needs but your business goals as well. We are here to give a helping hand whenever it is needed, from additional IT services to business partner referrals to help your business move forward.