Remote Assistance is a great alternative for the ongoing health of our customers' technology systems. With your express approval, our technicians have the capability to "log-in" to your computer systems remotely to "see" the problems on individual or collective computers within the system. This is an affordable option for many of our clients as it often can be used to identify trouble spots quickly and resolve problems efficiency. It offers the benefit of facilitating a fast response, thus allowing clients to realize less downtime. In combination with our Complete CareTM program, Remote Assistance offers a tremendous value to customers who value the productivity they attribute to the health of their computer infrastructure.